Returns: Please check your order completely right when you receive it and let us know immediately if there is an issue, that way we can fix it for your ASAP. 99% of problems can be easily solved without returning the entire order. We accept returns within the first 30 days for orders sent back 100% complete and all parts brand new, never installed or prepped for installation, in the original packaging. Once items have been installed or used in any way they are no longer eligible for return.
FOR ANY RETURN WHETHER IT BE A NEW PRODUCT OR A POSSIBLE WARRANTY CONTACT US FOR AN RMA AND PRE-PAID RETURN LABEL.
*Warranty: We stand behind all parts we sell 100% (unless otherwise stated in a listing). If after installation there is an issue contact us for a warranty return. Most products we sell ARE NOT DIY. Assembling and tuning an engine is not easy and it has to be done EXACTLY RIGHT. We send an instruction sheet with our kits that lists the steps for assembling an engine and you must follow EVERY SINGLE STEP, and do so correctly. Whoever installs the parts is largely responsible for making sure they work properly so we ALWAYS STRONGLY recommend parts be installed by a qualified, experienced mechanic. Warranty does not cover failure that is a result of improper installation, tuning, break in, or misuse. For any warranty to be considered the part(s) in question must first be sent back to us for inspection. We do not warranty parts based on phone calls, photos, or another mechanic's assessment alone.
Feedback: Positive feedback is greatly appreciated. We have changed the way we do business in response to customer concerns and receiving positive feedback when an order goes the way it is supposed to is a huge help. If you do not feel we deserve positive feedback just contact us and we will do what is needed to help you feel as "positive" as possible about your experience. Also, we want information from customers when their experience is less than desirable so we know what areas need improvement the most. Please work with us and we will ALWAYS work with you.
