FAQ – Frequently Asked Questions
Where is BPRATV located?
BPRATV is located at 1538 Howard Access Road, Ste A, Upland, California 91786 , right between Foothill Blvd. and Baseline Rd. off Benson Ave., across from Upland Airport. We proudly serve riders locally and ship nationwide with ATV, UTV, dirt bike, and Yamaha Banshee performance parts.
What are BPRATV’s business hours?
We are open Monday through Friday, 7:00 AM to 4:00 PM PST. Saturday will-call pickups may be arranged by appointment. Shop anytime at www.bpratv.com for engine rebuild kits, OEM and aftermarket ATV/UTV parts, Wiseco pistons, Hot Rods crankshafts, Kibblewhite valves, and more.
Where do I go for will-call pickups?
For local customers, please come to the main front entrance marked with the BPRATV sign. The entrance is visible from the street. Please do not drive to the back of the building, as it interferes with our shipping and deliveries. Will-call pickups are available during business hours, with Saturday pickups available by appointment.
How do I contact BPRATV?
You can reach our team 24/7 by email at info@bpratv.com. For phone support, call 909-782-8012 during business hours. Our staff is ready to help with engine rebuild kits, cylinder porting, OEM parts, aftermarket upgrades, and Yamaha Banshee builds.
How can I place an order?
Orders can be placed on our website at www.bpratv.com, through our eBay store, by phone at 909-782-8012, or by emailing info@bpratv.com. You can also order in person at our Upland, CA location.
What payment methods does BPRATV accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, Venmo, Cash App, Google Pay, Amazon Pay, Samsung Pay, Shop Pay, Bitcoin, and cleared personal/company checks. Cash is accepted for on-site will-call pickups.
How will my order ship?
All orders ship quickly from our Upland, California warehouse. For details on carriers, processing times, and shipping costs, please review our full Shipping Policy. We ensure safe and reliable delivery of engine rebuild kits, Wiseco pistons, Hot Rods crankshafts, Kibblewhite valves, and other OEM/aftermarket parts.
Does BPRATV accept returns?
Yes, we stand behind our products. For eligibility and instructions, please read our Returns & Exchange Policy. We accept returns on most OEM and aftermarket ATV, UTV, dirt bike, and Yamaha Banshee parts if they meet policy requirements.
What is BPRATV’s warranty policy?
We back our products with a warranty and return policy. For complete details, please see our Warranty & Return Policy. Whether it’s a Hot Rods crankshaft, Wiseco piston, Kibblewhite valve, or a complete engine rebuild kit, BPRATV ensures you’re covered.
What is the #1 rule at BPRATV?
At BPRATV, our #1 rule is simple: just be nice. We always do our best to help resolve issues as long as it's within reason. We understand that powersports repairs and rebuilds can be stressful, but we ask customers to treat our staff with respect. A positive attitude ensures the best service whether you’re buying a Yamaha Banshee rebuild kit, a Wiseco piston, or an OEM replacement part.
© BPRATV LLC