Products we sell: At BPRATV we sell everything, from cheap parts for those on
a strict budget to the best that money can buy. Our kits come with the
same brand parts as other rebuild kits you see online but we always include
items no one else does. Our kits come standard with CP-Carrillo, JE,
Wiseco, Wossner, Pro-X, Hotrods, Hotcams, Webcams, Cometic, Vertex, and Athena
parts as well as our own parts we have manufactured specifically for us.
We stock the exact same parts from different companies so that when back orders
occur like they have been for the last year we have an alternate part to send
that is the same quality. This would be the ONLY reason your order might
be slightly different when it arrives. We NEVER sub a cheaper part EVER
without contacting you and offering you a partial refund. All parts we
sell have been tested and we have had huge success with them. If we ever
have a part that does not function well it is immediately discontinued and we
stand behind everything we sell 100%*.
Returns: Please
check your order completely right when you receive it and let us know
immediately if there is an issue, that way we can fix it for your ASAP.
99% of problems can be easily solved without returning the entire order.
We accept returns within the first 30 days for orders sent back 100% complete
and all parts brand new, never installed or prepped for installation, in the
original packaging. Once items have been installed or used in any way
they are no longer eligible for return.
*Warranty: We
stand behind all parts we sell 100%. If after installation there is an
issue contact us for a warranty return. Most products we sell ARE NOT
DIY. Assembling and tuning an engine is not easy and it has to be done
EXACTLY RIGHT. We ALWAYS STRONGLY recommend parts
be installed by a qualified, experienced mechanic. Warranty does not
cover failure that is a result of improper installation, tuning, break in, or
misuse. If you choose to do the work yourself you take on a large part of
the responsibility for them working correctly. We do not refund or
replace parts for free that have not been installed correctly. For any
warranty to be considered the part(s) in question must first be sent back to us
for inspection. We do not warranty parts based on phone calls, photos, or
another mechanic's assessment alone. FOR ANY RETURN FOR ANY
REASON JUST CONTACT US FOR AN RMA AND A RETURN LABEL (IF APPLICABLE).
Feedback: Positive
feedback is greatly appreciated. We have changed the way we do business
in response to customer concerns and receiving positive feedback when an order
goes the way it is supposed to is a huge help. If you do not feel we
deserve positive feedback just contact us and we will do what is needed to help
you feel as "positive" as possible about your experience. Also,
we want information from customers when their experience is less than desirable
so we know what areas need improvement the most. Please work with us and
we will ALWAYS work with you.